Terms & conditions
1. General information
These terms and conditions apply to all purchases and commissions made through Glories of the Past. By purchasing from this site, you agree to the terms outlined below.
2. Product descriptions & condition
All items are described as accurately as possible. Many items are antique or vintage and will show signs of age, wear, and historical use. These characteristics are part of the nature and charm of such pieces and do not constitute faults.
3. Restoration & reworked pieces
Where restoration, repair, or decorative reworking has been carried out, this is stated clearly in the item description. Any work undertaken is intended to enhance the piece while respecting its character and integrity.
4. Commissions & bespoke work
Commissioned work is undertaken on a case-by-case basis. Once a commission has been agreed and work has begun, cancellations are not accepted.
Due to the bespoke nature of commission work, the 50% deposit required for each piece is non-refundable once work has begun. Payment is made by bank transfer following receipt of a written quote or invoice. The remaining balance is payable on completion also by bank transfer, prior to collection or delivery being arranged.
5. Pricing & payment
All prices are stated in GBP unless otherwise specified. Payment must be made in full before items are released or collection is arranged.
6. Collection, delivery & responsibility
Complimentary UK mainland delivery is included in the advertised price of all items purchased directly from Glories of the Past. Furniture and larger pieces are delivered using a specialist furniture courier, while smaller decorative items are sent using an appropriate delivery service.
Estimated delivery times are provided as a guide and cannot be guaranteed, as timings may be affected by courier availability, location and circumstances outside our control. Additional charges may apply to the Scottish Highlands, islands and certain remote locations; customers in these areas should contact us before purchasing.
Collection may be arranged by prior agreement. Once a collection date and time have been confirmed, customers are responsible for ensuring that suitable transport and assistance are available to safely remove the item.
We take reasonable care to ensure items are appropriately prepared and packaged for transport. Customers should inspect their order as soon as reasonably possible following delivery and notify us promptly of any damage or issues.
Where a customer arranges their own courier or transport, responsibility for the safe transportation of the item passes to the customer once the item has been collected.
7. Returns & refunds
Returns and refunds are governed by the Shipping & Returns policy outlined on this site. Please refer to that page for full details.
8. Images & representation
Photographs are provided for illustrative purposes. While every effort is made to represent items accurately, colours and finishes may vary slightly due to lighting and screen differences.
9. Governing law
These terms and conditions are governed by the laws of Scotland.